- Posted by: Mike Hedges MS
- Category: Latest News
The transfer of Careers Wales into public ownership marks the beginning of a more joined-up, refreshed and revitalised service designed to deliver a personalised approach to careers information advice and guidance.
In 2010, the Welsh Government announced its intention for Careers Wales to become a single body, and after consideration of options confirmed in 2012 that the new body would be a wholly owned subsidiary of the Welsh Government.
All adults and young people will continue to have access to high quality services both online and on the telephone. Face-to-face guidance will be targeted toward those groups who will benefit most from this approach. Developing the online offer is seen as a key priority, reflecting changes in how people of all ages choose to access information services.
The refreshed CareersWales.com service offers people of all ages high quality, impartial information on job requirements as well as real-time information on the labour market, training courses and jobs. Webchat and email services will help connect with clients in ways that make sense to them, using the clients’ preferred method of communication.
Other Welsh Government services, such as the National Work Experience Database for assisting schools in placing pupils, the Apprentice Matching Service and adverts and online applications for Jobs Growth Wales opportunities are also brought together within the revised and updated website.
In addition to the existing telephone helpline (0800 100 900), an enhanced free telephone service “Careers Wales Connect” will be launched next month. The new 0800 028 4844 number will be available to anyone that wants to seek help and support from 7th May. Careers Wales will continue to develop the range of services available through the Careers Wales website over the course of the coming year.
Careers Wales will also have a key role in advising on options for Work Based Learning and apprenticeship opportunities to young people as an alternative to further or higher education.